Shipping policy

Shipping Policy

Thank you for shopping at Montannasheart.com. We appreciate your trust in us to deliver the latest fashion trends right to your doorstep. Below you will find detailed information on our shipping policies to ensure your shopping experience is as smooth and enjoyable as possible.

Processing Time:

  • Orders are typically processed and shipped within 1-2 business days of purchase. Please note that orders placed on weekends or holidays will be processed on the following business day.

Shipping Rates:

  • We offer free standard shipping on all orders over $50 within the contiguous United States. For orders under $50, standard shipping rates will apply. Expedited shipping options are available at an additional cost, which will be calculated at checkout.

Shipping Methods:

  • We primarily use trusted carriers such as USPS, UPS, and FedEx to ensure reliable and timely delivery of your orders. Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.

Shipping Times:

  • Standard shipping typically takes 3-7 business days for delivery within the contiguous United States. Please allow additional time for delivery to Alaska, Hawaii, and international destinations.
  • Expedited shipping options, including 2-day and next-day delivery, are available for those who need their items sooner. Please note that expedited shipping orders placed after 12:00 PM PST may not be processed until the following business day.

International Shipping:

  • We are pleased to offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination. Customs and import duties may apply upon receipt of your order, which are the responsibility of the customer.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status of your delivery through the carrier's website.

Shipping Restrictions:

  • We currently do not ship to PO Boxes, APO/FPO addresses, or freight forwarders.
  • Some items may be restricted from international shipping due to size, weight, or other shipping constraints.

Delivery Issues:

  • In the rare event that your order is delayed, lost, or damaged in transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure that you receive your order as quickly as possible.

Holiday Shipping:

  • During peak holiday seasons, such as Christmas and Black Friday, shipping times may be longer than usual due to increased demand. We recommend placing your orders early to ensure timely delivery.

Questions or Concerns:

  • If you have any questions or concerns regarding our shipping policies or need assistance with your order, please don't hesitate to contact our customer service team. We are here to help and ensure that your shopping experience with us is exceptional.

Policy Last Updated: [Date]

  • Please note that our shipping policy is subject to change. Any updates or revisions to our policy will be reflected on this page.